Shipping policy

We aim to process and ship orders as quickly as possible.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

Processing time does not include shipping transit time.

During product drops or high-volume periods, processing times may be slightly longer.

Shipping Rates & Delivery Times

All orders ship within Canada by Purolator from Cornwall, Ontario.

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the carrier and may vary due to weather, carrier delays, or other factors outside our control.

Local Delivery (Cornwall, ON)

Local delivery is available within Cornwall, Ontario (K6H, K6J, K6K) by an available courier/delivery service.

Local delivery times may vary based on courier availability.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information (when available).

Shipping Address

Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

Once an order has been shipped, we are not responsible for delays caused by the carrier.

If your package appears lost, please contact the carrier directly using the provided tracking number.